Subscriptions
When you purchase a MOMENTUM subscription, you will receive automatic refills on a recurring basis. Your payment method will be stored securely and charged at each renewal cycle. By enrolling, you authorize these recurring charges.
You may cancel or modify your subscription at any time before your next scheduled dispatch date using any of the following:
Cancelling or Modifying a Subscription
- The Manage Subscription link in your subscription confirmation or renewal email
- Your account portal at takekidsmomentum.com
- By emailing us at support@takekidsmomentum.com
During the cancellation process, you may be asked to share brief feedback about your experience. This helps us improve our product and service.
To avoid being charged for your next cycle, your cancellation must be received before your next scheduled dispatch date. Cancellations received after a dispatch has already been initiated will take effect from the following cycle, and that order will not be refunded unless it meets the eligibility criteria in our Refund & Returns Policy.
Refunds for Canceled Orders
Orders can only be canceled before they have been processed or shipped. If you wish to cancel, please contact us immediately at support@takekidsmomentum.com with your order number. Once an order has entered the fulfilment or shipping stage, cancellation is no longer possible. In that case, you may return the item in accordance with our Refund and Returns Policy once it arrives.
Contact Us
For all cancellation and modification requests, contact us at support@takekidsmomentum.com and include your order number and the nature of your request. Our team will respond as promptly as possible.